On 1st June 2024, Marclan International celebrates its anniversary. Three years since it was first established, Marclan has proven to be a beacon of excellence in the hospitality industry, offering unmatched service, remarkable experiences, and a deep commitment to showcasing the best of Indonesia. Let’s explore Marclan journey through three distinct phases.
ACHIEVEMENTS: A TESTAMENT TO EXCELLENCE
Over the past three years, Marclan International has garnered significant recognition and accolades. Recently, the prestigious TripAdvisor Travelers’ Choice Awards 2024 celebrated three of Marclan properties: Hotel Des Indes, Swarga Suites Bali Berawa, and Sari Pacific Jakarta. These awards highlight Marclan dedication to providing exceptional service and unforgettable experiences to its guests.
Marclan development of Food and Beverage (F&B) establishments has further cemented its reputation. By delivering impeccable service and culinary excellence, Marclan has expanded its offerings to cater to a diverse range of tastes and preferences. This commitment to culinary innovation ensures that every guest enjoys a unique and delightful dining experience.
PRESENT PROJECTS: EXPANDING HORIZONS
Marclan International continues to push boundaries with its current projects. A significant focus is on increasing the wedding experiences at several of its properties, including Swarga Suites Bali Berawa, Marianna Resort, Hotel Des Indes, and Sari Pacific Jakarta. By providing detailed information and personalized services, Marclan ensures that each wedding is a memorable celebration of love.
Maintaining guest satisfaction remains a core priority. Marclan standardized hospitality practices across all its properties guarantee a consistently high level of service. This dedication to quality has helped Marclan build a loyal customer base both nationally and internationally.
Brand exposure is another key area of focus. Through strategic marketing initiatives, Marclan aims to increase its visibility and attract more guests from around the world. This effort to broaden its reach underscores Marclan ambition to be a globally recognized name in the hospitality industry.
FUTURE PLANS: PIONEERING NEW VENTURES
Looking ahead, Marclan International has ambitious plans to further elevate its brand. One of the exciting upcoming projects is the opening of TMG, the first 4-star lifestyle hotel in Tebet. Following a successful signing ceremony in March 2024, the hotel is set to open in Q4 2024, promising a blend of modern timeless and Indonesian charm.
To enhance guest loyalty, Marclan is planning a comprehensive loyalty program. This allows guests to earn points with each stay at any Marclan property, including Marianna Resort, Swarga Suites Bali Berawa, Hotel Des Indes, and TMG Hotel Tebet. The longer and more frequent their stays, the greater the rewards they will receive. This initiative is part of our ongoing commitment to reward our guests for their loyalty and trust in us. We deeply appreciate your continued support and aim to make every stay with Marclan even more rewarding and memorable.
Marclan is also committed to boosting Indonesia’s hospitality and tourism sector. By showcasing the best of Indonesian culture and hospitality to world class level, Marclan aims to attract more international and national visitors. Each property serves as a gateway to Indonesia’s rich heritage, offering the best service and accommodation to guests from around the world.
As Marclan International celebrates its third birthday, we look back with pride and forward with excitement. The journey has just begun, and the future holds endless possibilities for creating more exceptional experiences and lasting memories.
Our three-year journey is a testament to its commitment to excellence in hospitality. From award-winning achievements and current projects to future plans, Marclan continues to bring a lot of new exciting things to come. With a solid foundation and a clear vision, Marclan is set to inspire the hospitality industry for years to come.
ABOUT MARCLAN: A LEGACY OF HOSPITALITY
Established in 2021 amidst the dynamic landscape of Indonesia, Marclan International is home to three distinctive brands: Marclan Hotels & Resorts, F&B Establishments, and Yacht & Boat. From the serene beaches of Bali to the untamed beauty of Lake Toba and the vibrant culture of Jakarta, each property reflects Marclan dedication to providing the finest Indonesian hospitality.
At Marclan, hospitality transcends borders and cultures, creating unforgettable experiences that resonate with the soul. Each brand is infused with the spirit of refinement, seamlessly blending with Indonesian genuine hospitality. This unique combination captivates discerning travelers seeking both luxury and authenticity.
